Shipping policy
Premium European Delivery
All of our handcrafted solid wood furniture is dispatched directly from our secure logistics facilities in Magdeburg, Germany. To ensure your pieces arrive safely and efficiently, all deliveries are expedited exclusively through DHL and DHL Express.
Delivery Coverage & Free Shipping to Spain
We proudly deliver to the following EU member states: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.
Spain: We are dad thrilled to offer Free Delivery across mainland Spain and the Balearic Islands. (Surcharges apply to the Canary Islands, Ceuta, and Melilla).
(Note: We are currently upgrading our local logistics networks and are temporarily unable to process domestic retail deliveries within Germany and Spain).
Delivery Timeframes
Spain (Mainland & Balearics via DHL): 2–4 business days.
Other EU States (via DHL Express): 4–7 business days, depending on your destination zone.
Customers receive full tracking details via email as soon as the order is dispatched. SMS delivery updates are also provided for customers who enter a mobile phone number at checkout.
Transparent Delivery Pricing (Outside of Spain)
Because solid wood furniture requires specialised handling, deliveries outside of Spain are subject to flat shipping rates calculated at checkout based on your destination zone. The final delivery charge shown at checkout is binding.
Shipping Zones
Spain (Mainland & Balearics): FREE
Zone 1: Belgium, Luxembourg, Netherlands
Zone 2: Austria, Denmark, France
Zone 3: Czech Republic, Ireland, Italy, Poland
Zone 4: Bulgaria, Croatia, Cyprus, Estonia, Finland, Greece, Hungary, Latvia, Lithuania, Malta, Portugal, Romania, Slovakia, Slovenia, Sweden
|
Weight Class |
Zone 1 |
Zone 2 |
Zone 3 |
Zone 4 |
|
Up to 300 kg |
€40.00 |
€45.00 |
€50.00 |
€60.00 |
(Rates shown exclude local VAT, which will be calculated automatically at checkout based on your country).
Additional Freight Fees & Remote Areas
Remote Areas: Deliveries to designated remote areas, the Canary Islands, Ceuta, Melilla, or other distant islands may incur additional remote surcharges.
All products are packed to premium mail-order standards using highly protective, heavy-duty, recyclable materials to ensure your solid wood furniture withstands the international transit process.
Important Notes & Disclaimer
The Artisan Edit cannot be held liable for courier delays caused by customs checks, severe weather, natural events, or regional DHL network congestion.
Because all EU orders are shipped from within the European Union, there are no surprise customs duties or border fees upon delivery.
Our Promise
With The Artisan Edit, you can expect reliable pan-European logistics and sustainable sourcing. Every order reflects our commitment to quality, responsibility, and care.